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Troxell Named 2022 Best Practices Agency



Troxell, based in Springfield Illinois, is part of an elite group of independent insurance agencies around the United States participating in the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) “Best Practices” Study Group.


Each year since 1993, the Big “I” and Reagan Consulting, an Atlanta-based management consulting firm, join forces to study the country’s leading agencies in six revenue categories. The agencies comprising the study groups are selected every third year through a comprehensive nomination and qualifying process and awarded a “Best Practices Agency” designation. The selected “Best Practices” agencies retain their status during the three-year cycle by submitting extensive financial and operational data for review each year.


“We are honored to be recognized as a Best Practices Agency,” says Mike Aiello, Troxell president and CEO. “Our team set a goal this year to make this list and we are so proud of everyone’s efforts to achieve this recognition.”


More than 2,600 independent agencies throughout the U.S. were nominated to take part in the annual study, but only 282 agencies qualified for the honor. To be chosen, the agency had to be among the top-performing agencies in one of six revenue categories.

The agency was nominated by either a Big “I” affiliated state association or an insurance company and qualified based on its operational excellence.


The Best Practices Study was initiated by the Big “I” in 1993 as the foundation for efforts to improve agency performance. The annual survey and study of leading independent insurance agencies documents the business practices of the highest performing agencies and urges others to adopt similar practices.


The Troxell agency was founded in 1887 and offers insurance policies from top national insurance companies.


To learn more about Troxell, you can visit their website, or call them at 217-528-7533!



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